"Dear Mr. Colley We have recently purchased from Sea Ventures a new Jeanneau NC11 (‘Miss Conduct’) and are writing to commend your Jeanneau Powerboat Manager, Chris Atterton, who has given us truly exemplary service throughout the process. This is our very first boat and therefore, at our age (we are both in our mid-60’s), quite a nerve-wracking experience! Chris is a considerate and thoughtful person and evidently cares a great deal about his customers, not just during the buying process but as regards after sales service too. He has held our hands all the way from our first expression of interest back in early 2015 and nothing has been too much trouble for him. There are one or two very minor criticisms we have about the boat itself which the manufacturers might care to hear about and improve upon but we are certain we have made the right choice for us and we are looking forward to several years of happy boating. We cannot praise Chris highly enough and would be pleased if you would pass on our message of gratitude to him for all his help. Yours sincerely, "